Quality Assurance:
Our products come in different grades, and prices can vary significantly depending on the version. We focus on providing you with the highest quality top-grade products products, always striving for the best value for your money. Before shipping the products, we have dedicated staff members who conduct detailed quality checks on each item to ensure they meet our strict standards. We place great emphasis on product quality and adamantly refuse to sell low-grade versions. We guarantee that every product our customers purchase is meticulously produces and can withstand scrutiny in terms of both appearance and quality.
Price Advantage:
In the market, there are various levels of products and prices. We understand that some dishonest merchants often deceive consumers by passing off subpar goods. However, for us, integrity is a core principle of our business. We strive to achieve a balance between affordable pricing and quality, ensuring that our prices are proportional to the product's quality. We believe that when it comes to jewelrys, low prices should not be the primary consideration. A product is not merely a material possession; it also carries social attributes. Our products are dedicated to providing customers with high-quality replicas that fulfill their desires for both brand recognition and social value. We emphasize delivering value for money rather than solely focusing on low prices.
Brand Reputation:
We have built a strong reputation and earned customer loyalty and positive word-of-mouth through the quality of our products and services. Our aim is to have you as a loyal customer, not just for a one-time purchase. Therefore, we are committed to delivering quality products when they reach your hands. We uphold the principle of integrity in our business operations, honoring commitments and fulfilling responsibilities.
Data Highlights:
Since our establishment in 2016, we have gained a strong reputation and trust from our customers. We offer over 20,000 different products and have served over 30,000 clients, earning more than 5,000 five-star ratings. We have shipped over 80,000 orders to over 80 countries/regions.
Data and Payment Security:
We prioritize the security of your data and payment information and have implemented a series of measures to protect your personal and payment data. We comply with data privacy laws and regulations and strictly safeguard customer personal information. We offer multiple trusted payment options and collaborate with reputable payment service providers.
If you still have reservations about trusting us, for your first purchase, we can provide a deposit payment option. You can make the remaining payment after you have seen real videos and pictures of the products you wish to purchase. In certain regions, we also offer Cash on Delivery (COD) payment option. Please consult our sales representatives for more details.
Customer Service:
We highly value customer satisfaction, and therefore, we provide round-the-clock customer service to ensure timely responses to your inquiries and assistance whenever you need it. Here are some details about our customer service:
1, 24/7 Availability: Our customer service team is ready to answer your questions and provide support at any time. Whether it's daytime or nighttime, weekdays or weekends, you can contact us whenever you need help.
2, Order Issue Resolution: If you have any questions about your order or need to track its status, our customer service team will do their best to assist you and provide solutions. We ensure that you receive satisfactory resolutions for a smooth and worry-free shopping experience.
3, After-Sales Issues: If you're unsatisfied with your purchased item, you can apply for a return within a certain period after receiving it. Please ensure that the item is in good condition, unused, and retains its original packaging and accessories. We will provide a refund or replacement based on the specific situation.
Our goal is to provide excellent customer service and ensure your satisfaction. Whether you have inquiries about orders, product consultations, or any other issues, we are willing to listen and provide our best efforts to resolve them. Please feel free to contact our customer service team, and we will respond promptly and offer necessary support. Thank you for choosing us, and we look forward to providing you with quality customer service.
Q : I want a flawless jewelry!
A: Our advice is "try to buy authentic Jewelry". No factory produced Jewelry is flawless. You should start comparing the prices of products. Let's say you want a pair of "CT Love Bracelet" that cost about $10,000 for an authentic Jewelry and about $100 for a high-end . Would you expect it to be flawless? Flawless, albeit in a very small way. Metal material and density cannot be copied. However,The appearance of the jewelry is 1:1 are very close to the genuine article, perhaps 95-98%.
Q : Are you a scammer ? ( This is a real important question, no jokes, there are many people ask us this question)
A : But I think you are asking a wrong person! If you suspecting a thief, and ask “are you a thief?”, what do you think the answer would be? The best thing you can do is start making judgment from many aspects of the website, the profile, the updates, testimony, rep forums, people.
Q : It’s very nice I can add you by WhatsApp or Wechat and also the livechat, but sometimes I got no response. And sometimes late reply on email I sent.
A : Please kindly remember, we are in different side of our planet sometimes. Please refer to our time zone before you judge this. Our working hour is based on Chinese time zone. Sometimes we have overload emails or chats to respond as well, please be kindly patient. But one thing for sure: you will get reply for sure.